Codonic

Support

Something not working?

Write to us. There is no ticket portal and no chatbot — messages go to the people who wrote the software, and we answer them ourselves.

Bugs, questions, help support@codonic.dev We aim to reply within two working days. Privacy, press, everything else dev@codonic.dev Also the address for privacy requests — access, correction and deletion — answered within 30 days.

Before you write

A report we can act on beats a long one. If you can, include:

  • Which app and which version, and the operating system version on every device involved.
  • What you did, what you expected, and what happened instead.
  • Whether it happens every time, or only sometimes.

A clear description from you is the most useful thing we can get. It tells us more than any automated report would, and it is what turns a vague symptom into a fix.

Per-app notes

Pad

Turn an iPad into a pressure-sensitive graphics tablet for your desktop. App page · Downloads · Privacy policy

Souvenir

A travel expense tracker you open because it is also the journal of the trip. App page · Downloads · Privacy policy

Refunds

Purchases made through the App Store or Google Play are handled by Apple and Google respectively, and refunds must be requested from them — we have no ability to issue a refund for a store purchase. For software bought directly from us, email support@codonic.dev.